Rental Alliance Update

  How to Deal With Angry Occupants by Dakota Thornton As a property manager, you receive more than your daily dose of drama. Much of it happens as a result of spontaneous combustion from angry occupants. Here are some ways to diffuse the situation, often ahead of...

Portland City Council Extends Housing Emergency Reprinted with permission from Rental Housing Journal The Portland City Council has extended its housing emergency declaration for another six months, including rules that require landlords to pay moving expenses of...

  3 Strategies for Maximizing Resident Satisfaction By Cindy Wick To do more than keep up with the competition, you need an effective plan for attracting and retaining the best tenants. Multifamily remains one of the darlings of the real estate market, continuing to...

5 Easy Steps to Deal with Resident Complaints By Petra Marquart “Oh no! Here comes that woman from apartment 302. You know, the one who’s always complaining”. Nothing can ruin a good day more quickly than a resident with a complaint! You see them coming through your...