3 Strategies for Maximizing Resident Satisfaction
By Cindy Wick

To do more than keep up with the competition, you need an effective plan for attracting and retaining the best tenants.

Multifamily remains one of the darlings of the real estate market, continuing to sustain strong resident demand. That doesn’t mean property owners can rest easy, however. To stay competitive, owner–operators must have a strategy for constantly incorporating new amenities, providing top-of-the-line service, and maintaining a strong sense of community for their residents.

See page 15 of the October Update for more on 3 Strategies for Maximizing Resident Satisfaction



RHA Oregon Dinner Page 3 Fake Pay Stubs! Page 13
President’s Message Page 4 Fire Lanes Page 14
RHA Mark Your Calendar Page 5 3 Strategies for Maximizing Resident Satisfaction Page 15
To Renovate or not to Renovate? Page 7 2018 Board Elections Page 16
Portland Building Earthquake Retrofit Requirements Page 8 Volunteer Opportunities Page 17
3 Benefits of Holding Your Properties in an LLC Page 11 Vendor Guide Page 18
Landlording 101 Page 12